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Managed IT

Managed IT for businesses that have outgrown “whoever knows computers.”

Help desk, computers, accounts, backups and vendors, managed by one team.

A new hire’s laptop and accounts, ready on day one.

A former employee’s access, removed the same day.

One number to call when something breaks.

The problem

IT is being done, just not by anyone in particular.

Updates get skipped. Passwords live in a spreadsheet. New hires wait two days for a computer. Nobody knows when the backups last worked.

What we do

People and support

Help desk, new employee setup, access removal when people leave, account problems.

Computers and devices

Setup, updates and patching, encryption, remote support, hardware planning.

Microsoft 365 and Google Workspace

Accounts, email, security settings, licences, user changes.

Backups and recovery

Monitored backups and tested restores.

Vendors

We deal with your internet provider, software vendors and phone company so your staff don’t have to.

How it works

  1. Assess the current setup and risks.

  2. Document and take over accounts, devices and vendor contacts.

  3. Support day to day and review every quarter.

Pricing

Priced on your number of users, locations, systems and support needs.

Questions we hear

How fast do you respond?

Within 5 minutes by email or phone when something goes wrong, and on your screen within an hour if it needs hands-on work.

Can you work with our existing IT person or provider?

Yes. We can take over completely or share the work.

What if we use software you haven’t seen?

We learn it and manage the vendor. Most business software follows familiar patterns.

Who do your employees call when something breaks?

Talk about my ITRequest a Technology Health Assessment

Or call 954-539-5678