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Managed IT · Storm season

Keep the business running when the storm closes the office

A timeline-based IT plan for Florida and Gulf Coast businesses: what to set up before the season, at the watch, at the warning and after landfall.

Set up before June 1

Act on the watch

Recover in the right order

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The short answer

A hurricane preparedness plan for business has to protect people first, then data, then the ability to keep working from somewhere else. On the IT side that means five things: backups stored outside the storm area, critical systems running in the cloud or able to move there, laptops and remote access ready for staff to work from home or another city, a way to reach staff and customers when email and office phones are down, and a written order for bringing systems back after the storm.

The Atlantic hurricane season runs from June 1 to November 30, according to NOAA’s National Hurricane Center. The work below is organized by timeline, so you know what to finish before the season and what to do once a watch or warning is issued. This plan covers technology; pair it with your building, safety and insurance plans.

Before the season: set up by June 1

Almost everything that matters is done weeks before a storm forms.

  1. Move backups out of the region. Keep at least one copy in a cloud region or data center far from the coast. A backup drive in the same office floods with the server.
  2. Know where your systems live. List every system and whether it is in the cloud, in the office or at a local data center. Anything in the office is at risk from power, flood and access.
  3. Move what you can to the cloud. Email, files and many line-of-business applications run well in Microsoft 365, Google Workspace or a vendor’s hosted version. A server in a back closet is the hardest thing to protect in a storm.
  4. Test remote work. Have every employee work from home for a day before the season. Fix VPN, printing, phone forwarding and app access problems while the weather is calm.
  5. Set up cloud phone forwarding. Make sure main lines can be rerouted to mobiles or another office from a web portal, not a closet in the building.
  6. Protect power. Put battery backups (UPS units) on network gear and any servers, and configure servers to shut down cleanly when the battery runs low. If you have a generator, confirm what circuits it powers.
  7. Document everything offline. Print the recovery plan, contact lists, account numbers and vendor support lines. Store a copy with at least two people who live away from the office.
  8. Run a restore test. Time how long it takes to restore your most critical system somewhere other than the office.

At the hurricane watch: 48 hours out

  • Confirm last night’s backups completed and that a copy reached off-site storage.
  • Tell staff to take laptops, chargers and any security keys home every night until further notice.
  • Send the communication plan reminder: how you will contact staff, and how they check in.
  • Charge mobile phones, hotspots and battery packs. Check that hotspots have active data plans.
  • Confirm your IT provider’s contact route and who on your side can approve emergency work.
  • Update your website and Google Business Profile with a short notice if hours may change.

At the hurricane warning: 24 to 36 hours out

  • Run a final backup and verify it.
  • Shut down and unplug office servers and network equipment if flooding or extended outages are likely, following your documented order.
  • Move equipment off the floor and away from windows. Cover it with plastic sheeting.
  • Forward main phone lines to mobiles or an out-of-area office.
  • Switch staff to remote work and confirm everyone can sign in.
  • Change voicemail and email auto-replies to explain how customers can reach you.

Ready.gov’s hurricane guidance and the National Hurricane Center’s preparedness pages cover personal safety and evacuation. Staff safety comes before any of these steps.

Not sure your backups and recovery plan would survive a direct hit? Our free Technology Health Assessment takes about 30 minutes of data collection. The next day you get a plain-language report rating your IT operations, cybersecurity, applications, integration, automation, AI opportunities, technology spending and business continuity, with a short list of next steps in order. It is yours to keep, with no obligation. Book your assessment.

After the storm: recover in order

  1. Account for people. Check in with every employee before anything else.
  2. Assess the site safely. Do not power on equipment that has been wet or sat in a flooded room. Water-exposed electronics can short or catch fire.
  3. Restore communications first. Phones, email and your website or status page, so customers know what is happening.
  4. Bring back critical systems in priority order, following your recovery plan. If the office is unusable, restore from off-site backups to the cloud or replacement hardware.
  5. Watch for scams. Fake invoices, fake relief offers and impersonation of vendors spike after disasters. Verify payment changes by phone using a known number.
  6. Document damage with photos and serial numbers for insurance claims before replacing equipment.
  7. Review what went wrong within two weeks and update the plan.

The SBA’s emergency preparedness guide and its disaster loan program may help with recovery costs; check eligibility directly with the SBA.

Inland offices are not exempt

Businesses in Georgia, Alabama and Tennessee often assume hurricanes are a coastal problem. Storms that weaken over land still bring flooding, fallen trees and power and internet outages that can last days, far from the coast. If you have an inland office, the same plan applies, with more weight on power, internet redundancy and remote work than on storm surge. Multi-location businesses should make sure each site can cover for the other.

Cloud failover options for small businesses

Already in the cloud

Email, files and SaaS apps keep running. Staff need only power, internet and a laptop. This is the simplest position to be in.

Backup to cloud with restore

Servers are backed up to the cloud and can be restored there as virtual machines if the office is down. Test the restore time before relying on it.

Out-of-region data center

Critical servers run in a data center outside the hurricane zone. Higher cost, but the office becomes far less critical.

Hurricane IT checklist

  • Off-site, out-of-region backups, with a tested restore
  • List of systems, where they run and their restore order
  • Laptops for all staff who can work remotely, with tested access
  • Cloud-managed phone forwarding
  • UPS units with clean automatic shutdown
  • Printed recovery plan and contact lists held by two people
  • Staff check-in method that does not depend on company email
  • Customer notice templates for website, email and social media
  • IT provider contact route and emergency approval authority
  • Insurance policy details and equipment inventory with photos

JLB USA provides managed IT for businesses with roughly 25 to 100 employees, including monitored backups, tested restores and a written recovery plan. We support Florida businesses remotely; on-site IT is available only in Atlanta, Birmingham and Chattanooga. For backup design in detail, see our backup and disaster recovery guide. If your website must stay up through a storm, our hosting includes constant automated monitoring.

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Questions we hear

When should a business finish its hurricane plan?

Before June 1, when the Atlantic hurricane season starts. Most of the useful work, such as off-site backups and remote work testing, cannot be done in the 48 hours before a storm.

Should we shut down our servers before a hurricane?

If flooding or a long power outage is likely, shut them down cleanly and unplug them after a verified backup, following your documented order. Do not power on equipment that got wet.

Where should backups be stored for hurricane protection?

At least one copy should be outside the storm region, such as a cloud region or data center far from the coast. A drive in the same building is not enough.

How do we keep phones working if the office closes?

Use a cloud phone system or carrier forwarding that can be changed from a web portal, so main lines ring on mobiles or another office.

What IT risks increase after a hurricane?

Fraud and phishing, including fake invoices and vendor impersonation, along with damaged equipment and data loss. Verify payment changes by phone using a known number.

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