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Rescue · Integrations

E-commerce integration rescue: fix the systems your store depends on.

A store can look perfect while orders, stock, payments or fulfillment fail behind it. We trace where the workflow breaks and fix it so it can be tested and trusted, on Shopify, BigCommerce, WooCommerce or Magento.

Shopify and BigCommerce partner.

Tested with real orders.

Fixed price, paid by milestone.

Get your integrations working

Thirty minutes on what is breaking, which systems are involved and what it is costing you. The written assessment that follows is free. The South Florida Business Journal named us one of its Top 25 website design and development firms three years running. Or call 954-539-5678.30 minutes on your integrations. Free, no obligation.

Pick a time

What breaks behind a store

Inventory and products

Stock that does not match between the store, the warehouse and marketplaces, so you oversell or hide items you have.

Fulfillment and shipping

Orders that never reach the 3PL or warehouse, tracking numbers that never come back, wrong rates at checkout.

Marketplaces

Amazon, eBay, Reverb or Google listings out of sync with Shopify, or rejected because of missing fields.

Payments, deposits and subscriptions

Deposits that are not taken or released, subscriptions that stop renewing, refunds that do not match.

Accounting and CRM

Orders and customers that should reach QuickBooks, an ERP or a CRM, and arrive late, twice or not at all.

Learn more →

APIs and webhooks

Connections that fail silently when a token expires, an app updates or a request times out.

How we find the break

  1. Map the flow. Every system an order touches, from checkout to warehouse to accounting, and which one is the master for stock and prices.
  2. Read the evidence. App logs, failed webhooks, sync errors and the orders that went wrong.
  3. Write test cases. A short list of orders that must work: a normal sale, a rental or deposit, a refund, an out-of-stock item, a marketplace sale.
  4. Fix and prove it. Each fix is run against the test cases before it reaches live orders.
  5. Keep watching. Alerts or a simple daily check, so the next failure is noticed in hours, not at month end.

Integrations we have built and repaired

For The Maison Marie, a Shopify rental store already running when we joined, we fixed the store flow and connected shipping and fulfillment to third-party systems. Every Magento store we built had CRM and accounting integrations, and every BigCommerce store we built had 3PL and CRM integrations. JLB USA is a Shopify Partner and a BigCommerce partner.

The Maison Marie home page, built by JLB USA

The Maison Marie

Store-flow fixes and fulfillment integrations

A clothing rental and membership store on Shopify that was already running. We fixed problems in the store flow, connected shipping and fulfillment to third-party systems, and redesigned the front end.

Visit the live store →

Platform pages: Shopify, BigCommerce, WooCommerce, Magento.

How a rescue works

  1. A free 30-minute call. What the project was meant to do, where it stands, and what is due when.
  2. A free written assessment. We map the systems involved, read the error logs and reproduce the failures with test orders. You get a list of what works, what is broken, what is risky, and our honest view on what to keep and what to replace. The report is yours whether or not you hire us.
  3. A fixed price, paid by milestone. Scope, price and timeline in writing. Each payment is tied to something you can see working. No monthly retainer is required.
  4. Urgent problems first. Anything losing you orders, leads or data gets fixed before the rest of the work.
  5. Finish, test and hand over. The remaining work, tested against a checklist you sign off, then written notes and a walkthrough so you are never stuck with one supplier again, including us.

Request a free rescue assessmentCall 954-539-5678

What we need to start

None of this has to be tidy. Send what you have, and we will fill in the gaps on the call.

  • Which platform the store runs on, and which apps or connectors link it to other systems.
  • Examples of orders or products that went wrong, with dates.
  • Access to the store and the connected systems, or the name of whoever holds it.
  • Any notes or contracts from whoever set the integrations up.

Access, backups and confidentiality

  • Your accounts stay yours. We work through our own logins that you grant and can remove at any time. You never need to share your password.
  • Backups before changes. We take a copy of what exists before we touch it, so nothing the previous team built is lost.
  • Your information stays private. Your code, data and customer details are used for your project only.
  • No blame game. We deal with the previous developer, agency or app vendors politely and in writing when we need something from them.
  • Test before live. Where a system has a test or sandbox mode, fixes are proven there first.

Questions we hear

Do we need to replace the app or connector?

Not usually. Most failures come from setup, field mapping or a missed step. If the tool itself is the problem, the assessment says so and names the options.

Can you work with our ERP or warehouse system?

Often, yes. If it can send or receive data through an API, a file export or a connector, we can usually connect it. We confirm this in the assessment before quoting.

Can you fix it without stopping orders?

Yes. We test against copies and sandboxes where they exist, and schedule any switch-over for a quiet time.

How much does it cost?

The call and the written assessment are free. After that you get a fixed price, paid in milestones as each fix is proven. We do not publish prices.

Other projects we take over

Are orders, stock or payments going missing?

Request a free rescue assessmentCall 954-539-5678