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Paid ads · Comparison

Google Ads or Facebook ads: where to start

Google catches people already searching. Meta finds people before they search. That one difference decides cost, creative and lead quality.

Google captures demand, Meta creates it

Meta leads cost less, convert differently

Start where your buyers already look

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The short answer

Google Ads shows your ad to people who are actively searching for what you sell, so leads tend to be ready to buy but cost more. Facebook and Instagram ads, run through Meta, show your ad to people who match an audience but were not looking, so leads are cheaper but usually need more follow-up. According to WordStream and LocaliQ’s 2025 benchmarks, the average cost per lead was $70.11 on Google Ads and $27.66 on Facebook lead campaigns.

For most service businesses with clear search demand (repairs, legal help, medical appointments, IT support), Google is the better first channel. Meta tends to win when people do not search for your offer yet, when the purchase is visual or impulse-driven, or when you need to fill the top of a longer sales process.

The core difference: intent

On Google, the searcher tells you what they want. Someone typing “emergency plumber near me” has a problem now. Your job is to show up with a relevant ad and a page that answers it. You pay per click, and the price is set by an auction among businesses bidding on the same searches.

On Meta, you choose who sees the ad: location, age, interests, behaviors, or people similar to your customers. They are scrolling, not searching. The ad has to stop them, explain the offer and give a reason to act now. That makes creative far more important on Meta, and keyword choice far more important on Google.

How cost per lead compares

WordStream and LocaliQ’s 2025 benchmarks (Google search campaigns from April 2024 to March 2025, Facebook campaigns from April 2024 to June 2025) show the gap clearly:

  • Google Ads: average cost per click $5.26, average cost per lead $70.11 across industries.
  • Facebook lead campaigns: average cost per click $1.92, conversion rate 7.72%, cost per lead $27.66, up 21% from the year before.
  • Spread by industry is large on both platforms. On Facebook, dentists averaged $76.71 per lead and restaurants $3.16.

Do not compare those numbers at face value. A Google lead is often someone asking for a quote today. A Meta lead is often someone who tapped a pre-filled form between other posts and may not remember doing it. What matters is cost per customer: total spend divided by the leads that actually became paying jobs. Track that for both channels before deciding which is cheaper.

Creative and effort each platform needs

Google Ads

Text ads written around keywords, plus a fast landing page about one service. Most of the ongoing work is search term reviews, negative keywords and bid changes.

Meta ads

Images or short videos, a strong hook in the first line, and a clear offer. Ads tire quickly as the same audience sees them again, so new creative is needed regularly.

A small business with no photos, no video and no time to make them will find Meta harder to sustain. A business with a weak or slow website will find Google expensive, because paid clicks land on a page that does not convert. See why ads need their own landing page.

Lead quality and follow-up

Meta lead forms are quick to fill, which is why they are cheap. That also lets in people who are curious rather than ready. You can raise quality by adding a review screen before submit (Meta calls this a higher intent form), asking one or two qualifying questions, and sending outcome data from your CRM back to Meta so it learns which leads become customers.

Google leads usually arrive as phone calls or website forms. Quality depends on keyword choice: “how to fix a leaking pipe” attracts do-it-yourselfers, while “plumber near me” attracts buyers. Negative keywords and a tight location setting do most of the filtering.

On both platforms, speed matters. A lead called back within minutes is far more likely to turn into a conversation than one called the next day. If no one can answer calls during business hours, fix that before spending more on either channel.

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Which to start with: a decision rule

  1. Do people search for what you sell? Check Google Keyword Planner for your service and city. If there is steady search volume, start with Google.
  2. Is the offer visual, new or impulse-friendly? Products, events, promotions and services people do not know they need often do better on Meta.
  3. How big is the budget? With a small budget, pick one channel and do it properly. Splitting a thin budget across two platforms usually means neither learns enough.
  4. Can you produce creative? If not, Google is easier to run well.
  5. How long is the sales cycle? Long, considered purchases benefit from Meta retargeting of website visitors once Google is bringing traffic.

Many businesses end up running both: Google to capture people searching now, Meta to retarget website visitors and reach people earlier. Add the second channel once the first is tracked and producing leads at a cost you can live with.

Measuring both fairly

  • Track the same conversions on both: calls, forms and booked appointments.
  • Record the source of every lead in your CRM or spreadsheet, and mark which ones became customers.
  • Compare cost per customer, not cost per click or cost per lead.
  • Give each channel a fair test: at least a full month of weekly adjustments before judging.
  • Watch blended results. Meta ads can raise branded searches on Google, so look at total leads as well as each platform’s own reports.

How JLB USA can help

JLB USA has run marketing for growing businesses for more than 15 years, with 500+ clients and 1,000+ projects. Our paid advertising team adjusts Google Ads weekly, more often early in a campaign, and also runs Facebook and Instagram ads. If organic search fits alongside paid, see SEO vs PPC, or our guide to social media marketing.

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Questions we hear

Is Facebook advertising cheaper than Google Ads?

Per lead, usually yes. WordStream and LocaliQ’s 2025 benchmarks put the average cost per lead at $27.66 on Facebook lead campaigns and $70.11 on Google Ads. But Google leads are often closer to buying, so compare cost per customer.

Which is better for local service businesses?

Usually Google Ads first, because people search for local services when they need them. Meta can then retarget website visitors and promote offers.

Can I run Google and Facebook ads at the same time?

Yes, and many businesses do. Start with one, get tracking and cost per lead under control, then add the second.

Why are my Facebook leads low quality?

Instant forms are quick to fill, which attracts casual sign-ups. Use a higher intent form with a review step, add qualifying questions, and feed CRM outcomes back to Meta.

How long should I test each platform?

Give each at least a full month with weekly changes, and judge on cost per customer rather than clicks.

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