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Google Ads · Negative keywords

Stop paying for searches that never become customers

A good negative keyword list blocks job seekers, DIYers and bargain hunters before they cost you money. Here is how to build one and keep it current.

Start with a list before launch

Review search terms every week

Never block words that bring leads

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The short answer

A negative keywords list is a set of words and phrases you tell Google Ads not to show your ads for. Build one before you launch with the obvious waste (jobs, salary, free, DIY, courses), save it as a shared list and apply it to every relevant campaign. Then review the search terms report every week and add new negatives as real searches come in.

Use the right negative match type for each entry, add plurals and synonyms yourself, and check that no negative blocks searches that bring you leads. The starter lists below give you a head start by industry.

How negative match types work

Negative keywords follow different rules from regular keywords. According to Google Ads Help, as of 2026:

Negative broad

The default. Your ad will not show if the search contains all your negative terms, in any order. Negative broad “repair manual” blocks “manual for furnace repair”.

Negative phrase

Written in quotes. Blocks searches containing the terms in the same order, with or without other words. “running shoes” blocks “blue running shoes” but not “shoes running”.

Negative exact

Written in brackets. Blocks only the exact search, with no extra words. does not block “blue running shoes”.

The key difference from regular keywords: negatives do not include close variants. If you exclude “job”, add “jobs” too, and add synonyms yourself. Google says negatives already account for casing and misspellings.

Where to add negative keywords

  • Shared negative keyword lists. Build once, apply to many campaigns. Best for universal waste like jobs and training.
  • Account level. One account-level list applies to all eligible search and shopping inventory in the account. Use it only for terms you never want, whatever the campaign.
  • Campaign level. For terms wrong for one campaign but fine for another, such as “commercial” in a residential campaign.
  • Ad group level. To steer searches to the right ad group. Add “replacement” as a negative in the repair ad group so those searches go to the replacement ad group.
  • Performance Max. As of 2026, Google supports campaign-level negatives and shared lists in Performance Max as well.

Display and video campaigns treat negatives differently: they exclude topics rather than exact searches, so a list built for Search will not behave the same way there.

The weekly routine

  1. Open the search terms report for the last 7 days, sorted by cost.
  2. For each irrelevant search, find the word that makes it irrelevant. Add that word, not the whole search, unless the word is risky on its own.
  3. Choose the match type: phrase for a clear signal word, exact for one specific bad search.
  4. Add it at the right level: shared list, campaign or ad group.
  5. Before saving, ask: could this word appear in a search that brings me customers?

Fifteen minutes a week keeps most accounts clean. New accounts and broad match campaigns need more attention in the first month.

Universal starter list

These work for most service businesses. Add each as phrase match and include plurals.

  • Jobs: job, jobs, career, careers, hiring, salary, wages, apprenticeship, internship, resume, indeed, glassdoor.
  • Education: course, class, training, certification, school, degree, exam, textbook.
  • Research only: definition, meaning, wiki, history, statistics, pdf, template.
  • DIY: diy, how to, yourself, tutorial, youtube.
  • Wrong buyer: wholesale, supplier, manufacturer, distributor (unless you sell to the trade).

Be careful with free. It blocks waste like “free software”, but it also blocks “free estimate” and “free consultation”, which often convert well. Use negative exact for specific free searches instead.

Want someone to clean up your search terms?

Book a free 30-minute call. We review your Google Ads account, search terms and negatives and tell you what we would change first. No obligation. Pick a time.

Starter lists by industry

Home services

parts, part number, manual, diagram, code, inspector, license exam, rental, used, home depot, lowes, amazon, recall, warranty claim (if you do not do warranty work).

Law firms

law school, paralegal, bar exam, forms, template, pro bono (unless you offer it), legal aid, statute text, case law, court records, lawsuit news.

Medical and dental

school, assistant, hygienist jobs, CE credits, symptoms definition, medicaid office, board exam, salary, residency, coding.

B2B IT and software

open source, crack, download, certification, comptia, course, exam dumps, salary, help desk jobs, intern, personal laptop, gaming.

These are starting points, not rules. A law firm that offers free consultations should not block “free”; a contractor who sells parts should not block “parts”. Check every entry against what you actually sell.

Common mistakes

  • Blocking a converting term. Check the conversions column in the search terms report before adding a negative.
  • Negative conflicts. A negative that blocks one of your own keywords. Check for these whenever you add negatives.
  • Adding full long searches as exact negatives. They rarely repeat. Find the problem word instead.
  • Forgetting plurals and synonyms. Negatives do not expand to close variants.
  • Lists applied to the wrong campaigns. A residential list applied to a commercial campaign can quietly stop leads.

Example: one month of search terms, cleaned up

This example is illustrative. A residential electrician bids on “electrician”, “electrical repair” and “panel upgrade” in phrase and broad match. After 30 days the search terms report shows, among the useful searches:

  • “electrician jobs near me” and “electrician apprentice pay”: add jobs, apprentice and pay to the shared list.
  • “how to replace an outlet”: add how to to the shared list.
  • “electrician school online”: add school and online (only if you never sell anything online).
  • “commercial electrician for warehouse”: add commercial and warehouse at campaign level, since this business does homes only.
  • “electrician in Orlando” when the business serves Fort Lauderdale: add orlando and other out-of-area cities as phrase negatives, and check location settings too.

Notice what was not added: “emergency electrician”, “electrician cost” and “same day electrician”. Those cost more per click but bring calls. Negatives remove waste; they should never remove buyers. If a term is borderline, leave it for another week and check conversions before deciding.

Keep a change log

Note every negative you add, the date and the reason, in a simple shared sheet or in the list’s own naming. When leads drop suddenly, the first question is often “what did we exclude last week?”, and a change log answers it in seconds. It also helps when a new person or agency takes over the account, because they can see why each exclusion exists instead of guessing, and can safely remove the ones that no longer apply when you add a new service.

How JLB USA helps

JLB USA has done marketing for growing businesses for more than 15 years. Our Google Ads management is adjusted weekly, and search terms and negatives are part of that every week. If you are budgeting a new campaign, start with our guide to what Google Ads costs, or read SEO vs PPC to compare channels.

Keep reading

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Questions we hear

What is a negative keyword list?

A saved set of negative keywords in Google Ads that you can apply to several campaigns at once, so you manage common exclusions in one place.

Do negative keywords include close variants?

No. Unlike regular keywords, negatives do not match close variants, so you need to add plurals and synonyms yourself. Google says casing and misspellings are handled automatically.

How often should I add negative keywords?

Review the search terms report at least weekly, more often in the first month of a new campaign or when using broad match.

Should I add “free” as a negative keyword?

Usually not as phrase or broad match, because it blocks searches like “free estimate” and “free consultation” that often convert. Block specific free searches with exact match instead.

Can I use negative keywords in Performance Max?

Yes. As of 2026, Performance Max supports campaign-level negative keywords and shared negative keyword lists.

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