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Email marketing · Real estate

Stay the agent they remember when it is time to move

Most clients only move every several years. A steady, useful email program keeps your name in front of them and their friends until then.

Monthly local market updates

Drips matched to lead source

Past clients are your best list

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Tell us what you need and we’ll get back to you. Or book a free 30-minute call. Or call 954-539-5678.

The short answer

Email marketing for real estate agents works best as four simple programs running at once: a monthly local market update to everyone, automated follow-up drips for new leads based on where they came from, personal nurturing for past clients (home anniversaries, check-ins, referrals), and short listing or open house alerts for active buyers. Use a platform connected to your CRM, segment by buyer, seller and past client, and judge success by replies, appointments and referrals, not opens.

People buy and sell homes rarely. The agent who stays helpfully present in between is the one they call. Below is how to set up each program, what to write and which mistakes to avoid.

Why email still matters for agents

Social posts disappear in a day, and portals send buyers to whoever pays for the lead. Your email list is the audience you own. It holds the three groups that produce most repeat and referral business: past clients, their friends and family, and leads who are not ready yet. Agents who work by referral know that the hard part is not doing a good job; it is being remembered years later when a friend asks for a name. Email is the cheapest way to stay in that conversation.

Build the list the right way

Start with what you already have, then add from everywhere you meet people:

  • Past clients and closed transactions from your CRM or transaction files.
  • Your phone contacts and sphere of influence: friends, family, neighbors, vendors.
  • Open house sign-ins, ideally with a checkbox to receive your local market update.
  • Website forms: home value requests, saved searches and neighborhood guides.
  • Referral partners such as lenders, inspectors and attorneys, in a separate group.

Tag each contact as buyer, seller, past client, sphere or partner, and note the neighborhood or ZIP code. Those two fields make every later campaign more relevant.

The four campaigns that matter

1. Monthly market update

Short and local: median sale price, days on market and inventory for the reader’s area, with one line on what it means for them. Pull numbers from your MLS and cite the period.

2. New lead drips

Automated sequences that match the lead source: a home value request gets a seller sequence, a saved search gets a buyer sequence. Five to eight emails over several weeks, then move them to the monthly update.

3. Past client nurturing

Home purchase anniversaries, a yearly equity estimate, maintenance reminders and an annual thank-you. Personal, plain text, signed by you.

4. Listing and event alerts

New listings, price changes and open houses for active buyers who asked for them. Fast and short, with photos linking to your site.

Run the market update and past-client touches every month without fail. Drips run automatically once set up. Listing alerts go only to people who requested them.

Writing emails people open

  • Subject lines with a place and a number beat clever ones. An illustrative example, “Coral Springs: homes sold in 31 days in September”, tells the reader exactly what is inside.
  • Lead with their neighborhood, not your accomplishments. Your recent sales are useful proof, but keep them below the local news.
  • One call to action per email: request a home value, book a call, reply with a question.
  • Send from your name, not the brokerage’s generic address, and make replies come to you.
  • Keep it mobile-friendly. Most people read on their phones, so use short paragraphs and big buttons.

Want help setting up drips and a market update you can actually keep up with? Book a free 30-minute call. We look at what you have and tell you what we would change first. No obligation. Or call 954-539-5678.

Choosing a platform

Many brokerages include a CRM with email built in. Use it if it sends reliably, segments well and lets you automate drips. If not, a general email platform connected to your CRM is often better. Compare:

  • CRM connection. Contacts, tags and closings should sync automatically, not by monthly spreadsheet export.
  • Automation. Date-based triggers for anniversaries and source-based drips for new leads.
  • Pricing model. Most platforms price by number of contacts. Mailchimp, for example, counts subscribed, unsubscribed and non-subscribed contacts toward its contact limit, so archive contacts you no longer email.
  • Templates that look good on phones and are easy to edit yourself.

For a side-by-side of popular tools, see our comparison of Klaviyo, Mailchimp and HubSpot.

Rules and deliverability

CAN-SPAM applies to marketing email from agents: accurate sender details, honest subject lines, your postal address, a working unsubscribe link and opt-outs honored within 10 business days. Since 2024, Google requires senders to authenticate their domain and keep spam complaints low, so send from your own domain with SPF and DKIM set up, not a free email address.

Fair housing rules apply to your email content like any other advertising. The Fair Housing Act protects people from discrimination based on race, color, religion, sex, national origin, familial status and disability. Describe the property, not the kind of people who should live there. This is general information; your broker and attorney have the final word.

A simple 12-month calendar

Planning a year at once makes the program sustainable. A sample for a typical market:

  • January: last year’s numbers for each area you serve, and what to expect this year.
  • February to April: spring market preview, prep checklists for sellers, pre-approval tips for buyers.
  • May to August: mid-year update, moving and school timing, maintenance reminders such as HVAC service.
  • September to October: fall market, property tax and insurance reminders, storm or winter prep where relevant.
  • November to December: a thank-you note, a client event or charity drive, and a year-end review.

Layer the automated pieces on top: anniversary emails send themselves on each client’s closing date, and lead drips run whenever someone new comes in.

Common mistakes to avoid

  • Sending the brokerage’s generic newsletter with your photo on it. Readers can tell, and it rarely mentions their street.
  • Emailing everyone the same listing alerts. A past client who just bought does not want new listings for months.
  • Letting the list go stale. Remove bounces and long-inactive contacts at least twice a year.
  • Stopping after a busy season. Consistency is the whole point; a skipped quarter undoes the habit.

What to measure

  • Replies and appointment requests from each campaign.
  • Home value requests and listing inquiries traced to email.
  • Referrals from past clients, tracked in your CRM.
  • Unsubscribe and spam complaint rates. Rising numbers mean the content or frequency needs to change.

Check monthly. If an email gets opens but no replies, change the call to action. If unsubscribes jump, cut frequency. JLB sets up email marketing on MailChimp, Klaviyo and HubSpot and builds websites with home value and search forms that feed your list.

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Questions we hear

What is the best email marketing platform for real estate agents?

The best one is the one connected to your contacts. If your brokerage CRM sends email well, use it. If not, Mailchimp or HubSpot work for most solo agents and small teams. Choose based on CRM integration, automation and cost per contact.

How often should a real estate agent email past clients?

Once a month is a good baseline for a market update or newsletter, plus personal touches such as home anniversaries. More often works only if every email is useful.

Can I email people who gave me their card at an open house?

US law does not require opt-in for commercial email, but you must follow CAN-SPAM, including an opt-out and postal address. Asking permission at sign-in is better practice and helps deliverability.

What should a real estate newsletter include?

Local numbers for the reader’s area, one useful homeowner tip, a few recent listings or sales, and a single clear next step such as requesting a home value estimate.

Do fair housing rules apply to email?

Yes, fair housing rules apply to real estate advertising in any channel. Avoid language that suggests a preference based on protected characteristics. This is general information; check with your broker or attorney.

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