Managed IT · Microsoft 365
Simple rules for deciding where files go in Microsoft 365, how Teams fits in, and how to avoid losing files when people leave.
One rule decides most files
Teams files live in SharePoint
Leavers’ OneDrive gets deleted
30 minutes of data collection, your report the next day, yours to keep with no obligation. Or pick a time now. Or call 954-539-5678.
OneDrive is personal work storage. SharePoint is shared company storage. Put a file in OneDrive when it belongs to one person and is still in progress: drafts, notes, a spreadsheet only you use. Put it in SharePoint when a team or the whole business needs it, or when it must still be there after the person who made it leaves.
Microsoft Teams is not a third place to store files. Files shared in a Teams channel are stored in a SharePoint site behind that team. Files shared in a one-to-one or group chat are stored in the sender’s OneDrive. So the real choice is always OneDrive or SharePoint, and Teams is a front door to both.
The rest of this article gives you rules your staff can follow without asking IT every time.
Both run on the same Microsoft technology, which is why they look alike. The difference is who owns the content.
A quick test: ask what happens to this file if its author quits tomorrow. If the answer is a problem, the file is in the wrong place.
This is where most small businesses get hurt. According to Microsoft’s documentation, when a user account is deleted, the OneDrive retention period begins. The default is 30 days, after which the OneDrive moves to a recycle bin and shared content stops working. By default the person’s manager gets access during that window, but only if a manager is set on the account. If nobody is set, nobody is warned.
Admins can lengthen the retention period and set a secondary owner in the SharePoint admin center. That helps, but it is a safety net, not a filing system. The better fix is keeping company files in SharePoint from the start, and making file handover part of your employee offboarding checklist.
Microsoft’s SharePoint limits page lists organization storage for Microsoft 365 business plans as 1 TB plus 10 GB per license purchased, shared across all SharePoint sites. A 30-person company has roughly 1.3 TB of SharePoint space. OneDrive storage is separate and counted per user. If your SharePoint pool fills up, Microsoft warns the tenant can be put into read-only mode until you free space or buy more, so it is worth checking usage once a quarter.
Both use the same link types: specific people, people in your organization, or anyone with the link if your admin allows it. The difference is control. SharePoint sites are shared through group membership, so adding a new hire to the team gives them everything they need. OneDrive sharing is one link at a time, which gets messy fast and is hard to audit.
The OneDrive app syncs both OneDrive and SharePoint libraries to a computer, which confuses people because SharePoint files appear in File Explorer under the company name. Microsoft recommends syncing no more than 300,000 files across all libraries for good performance. If your old file server had millions of files, sync only the libraries people use daily and open the rest in the browser.
Not sure how your files are organized today? Many offices have company records scattered across personal OneDrives without anyone noticing. Our free Technology Health Assessment takes about 30 minutes of data collection. The next day you get a plain-language report rating your IT operations, cybersecurity, applications, business continuity and technology spending, with a short list of next steps in order. It is yours to keep, with no obligation. Book your assessment.
If you are cleaning up, work in this order. It keeps the business running while files move.
A sensible SharePoint structure takes a few hours to plan and pays off for years. JLB USA provides managed IT for businesses with roughly 25 to 100 employees, including Microsoft 365 administration, permission reviews, same-day removal of leavers and backups with tested restores. We reply within 5 minutes by email or phone and can start a screen share within an hour. On-site help is available in Atlanta, Birmingham and Chattanooga, with remote support everywhere else.
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Choose a slot that suits you. We’ll confirm by email, collect the data with you on the call, and send your report the next day. It’s free, and the report is yours to keep with no obligation.
Prefer to talk first? Call 954-539-5678, or send the form and we’ll contact you.
Both are part of Microsoft 365 and serve different jobs. Use OneDrive for one person’s working files and SharePoint for anything a team or the business needs to keep.
Files shared in a Teams channel are stored in the team’s SharePoint site. Files shared in a private or group chat are stored in the sender’s OneDrive.
When the account is deleted, Microsoft’s default retention period is 30 days. The manager or a secondary owner can get access during that window if one is set. After that the OneDrive is moved to a recycle bin.
No. SharePoint uses a shared organization pool, listed by Microsoft as 1 TB plus 10 GB per license for business plans. OneDrive storage is assigned per user.
Yes. The OneDrive sync app syncs SharePoint libraries as well as OneDrive. Microsoft recommends staying under about 300,000 synced files for good performance.